Shipping and Return Policy
Shipping Policy
Processing Time
Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
- Domestic shipping: 3-7 business days
- International shipping: 7-21 business days
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Return Policy
Return Period
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Initiate a Return
To initiate a return, please contact us at [your-email@example.com] with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange an exchange.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable products
- Personal care items
Contact Us
If you have any questions about our shipping or return policy, please contact us at [your-email@example.com].